Privacy Policy for Modern Stay

At Modern Stay, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and disclose information when you interact with our services, website, and properties. It applies to all our locations, including those in New Jersey, New York, Mecca, and other cities.

1. Information We Collect

We may collect the following types of personal information when you use our services:

Personal Identification Information: Name, address, phone number, email address, passport/ID details, date of birth.

Payment Information: Credit card details, billing addresses, and transaction history.

Reservation Information: Booking dates, room preferences, and special requests.

Location Data: Information about your location when using our services, including check-in and check-out times.

Communications: Details from emails, calls, or other communications with our customer support team.

2. How We Use Your Information

We use your personal information to provide and improve our services. This includes:

Processing your bookings and reservations.

Communicating with you regarding your stay, including check-in/check-out, and special offers.

Managing payments and refunds.

Personalizing your experience based on preferences.

Ensuring the security and safety of our guests and staff.

Complying with legal and regulatory obligations.

3. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party companies (such as payment processors and IT service providers) that assist in operating our business.

Law Enforcement or Government Agencies: If required by law or if we believe such disclosure is necessary for safety, security, or legal compliance.

Affiliated Companies: If Modern Stay is part of a corporate group, we may share your information within our group to enhance the services we offer.

We do not sell your personal information to third parties.

4. Security of Your Information

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure networks, and regular security audits. However, no online platform can be 100% secure, and we cannot guarantee absolute security of your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the information we hold about you.

Correction: Request corrections to inaccurate or incomplete information.

Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

Opt-Out: You can opt out of marketing communications by following the instructions in our emails or contacting us directly.

7. International Data Transfers

As Modern Stay operates in multiple countries, your personal data may be transferred and stored outside your country of residence, including in countries that may have different data protection laws. By using our services, you consent to the transfer of your information to these locations.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the revised policy on our website and updating the effective date.